While the private sector has enjoyed a myriad of savings and increases in productivity due to telework and telecommuting, the public sector hasn’t adopted this developing technology at the same pace. Over the past 25 years, productivity in the private sector has increased by more than 50 percent, while in the public sector it has decreased despite the plethora of new technologies available in the marketplace.
According to a recent report published by Deloitte, this productivity gap is a result of the private sector’s ability to “harness the disruptive power of technology,” and use that power to “invent better and more efficient processes.” Such technologies include those of mobile and unified communications, which can work to not only improve internal communications, but to also access information. Within public agencies, this type of technology can be used to increase productivity through telework, enhance the mobility of information, and leverage citizens as co-creators of information—all of which create additional productivity gains for federal workers and profound savings in the public sector.
As shown in the infographic, if the eligible 32 percent of the federal workforce teleworked 20 hours per week then total savings could be in excess of $5.4 billion. Imagine the telework savings if adoption took place at all levels of government!